Home Support Services
Home Support Services

About Home Support Services

 

Home Support Services, Est. 1994, provides support at home to adults of all ages and abilities who want to remain living in their own homes. Based in the centre of Derby, we deliver services to people living in the city and surrounding suburbs and the villages of Derbyshire. Our manager is a Champion for Dignity and our staff are fully trained to industry quality standards.

 

Our Mission Statement

TRUSTED TO PROVIDE QUALITY CARE IN THE COMMUNITY

 

We believe that quality must be 'standardised' across the industry to safeguard service users and staff alike, but care should remain 'individualised' to the person we are delivering a service to. In this way we promote individuality, diversity and the rights of all stakeholders. This is the basis of effective person centred planning. 

 

OUR QUALITY REGULATORS, AUDITS AND COMPLIANCE

Home Support Services, an Approved Provider of Domicilliary Care in Derby City provides subcontracts Derby City Council for the provision of home care, and is also approved to supply staff to their homes.  We contract with Derbyshire County Council as part of their approved list of home care service providers, and with NHS Continuing Care. The government has set up an independent body to regulate all care providers in England called the Care Quality Commission, (CQC). Home Support Services is registered, rigorously inspected and fully licensed by the CQC to provide community care services and personal care. We operate our own extensive internal audit systems in line with our business continuity plans and action plans for continuous improvement to monitor and maintain quality service provision, including maximised use of the TRS and eziTracker systems. 

 

Need more info about us and our services?

We're always happy to help. Contact us on 01332 723250 or use our contact form.

 

OUR QUALITY ASSURANCE FOR PROSPECTIVE AND CURRENT USERS OF OUR SERVICE, OUR STAFF, OUR COMMISSIONERS AND THE PUBLIC

 

Home Support Services is registered and inspected by The Care Quality Commission as a 'registered provider' under the Heath and Social Care Act. Access reports at http://www.cqc.org.uk/location/1-134101657/reports2008
Home Support Services is Accredited by Investors In People framework.
Home Support Services has Dignity Champion Campaign Status in Derbyshire and in Derby City. Putting Dignity at the heart of everything we do.
Using their first-hand experience, Home Support Services I Care Ambassadors can talk about the wide range of job opportunities, helping to create a real life, honest perspective of what to expect from working in social care.
Home Support Services has taken the Social Care Commitment. Adult Social Care employers and workers sign up to the Commitment because we want to continually improve the quality of care and support.
Home Support Services uses the person centred tools Care Fit for VIPS from the internationally recognised VIPS Framework developed by the Association for Dementia Studies, led by Professor Dawn Brooker at the University of Worcester.
Home Support Services has signed up to The Driving Up Quality Code which is for providers and commissioners. Signing up is a commitment to driving up quality in services for people with learning disabilities
Home Support Services has taken the Pledge.Sending a clear message to people who buy our services about the level of knowledge that our workforce has about dementia.

Contact us

You can reach us NOW on:

01332 723250

OR EMAIL hssderby@aol.com

 

You can also use our contact form.

Home Support Services

1 ASCOT DRIVE

DERBY

DE24 8GW

 

Finding the right care and support for yourself or a loved one can be a daunting task, or maybe you are a health and social care professional seeking an Approved Care provider? Either way, you've come to the right place. Home Support Services is an experienced trainer and employer of quality home care staff, and our friendly and professional administration team look forward to hearing from you.

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