Home Support Services trains, develops and enhances the skills of its staff continuously to deliver the best possible quality care and support to you
Managing Director/Approved Provider
Marie has a proactive role in the day to day operations of the Company which she managed under the previous proprietor before purchasing the business in January of 2000, thus ensuring continity of employment for her care team and continuity of care for her Service Users. This dedication to continuity has remained paramount and is central to Marie's practice and the family orientated ethos at Home Support Services, where she has fostered a team of long standing management and co-ordination staff. She is committed to Driving Up Quality and Home Support Services have signed up to show their orgainsational committment to improving services for people with a learning disability.
Catherine has worked at Home Support Services for many years and is thoroughly conversant with all aspects of its operations and the evolving legislation that governs the independent care sector. Having first been employed as a Domiciliary Care Worker and promoted to the position of Supervisor, Catherine has first hand experience of the company policies and procedures through her extensive experience of staff training and supervision in the field. She is Registered with the CQC as Manager of the Agency and is a Dignity Champion
The Whole Team
Our staff are fully trained to a minimum of NVQ Level 2 and receive a full Induction to Care within the first 12 weeks of employment. Many training courses are completed prior to our staff commencing work. Our accredited program is rigourous and constantly updated to reflect changes in legislature which governs the sector. Through regular supervison and appraisals staff feel supported in their roles and are able to deliver a flexible, quality service to you. Specialist training in Safeguarding, Medication, Health and Safety, the Mental Capacity Act, Equality and Diversity, all specifically taylored to working in peoples own homes, assists staff to deliver support in a person centred way. We incorporate training specific to your own equipment and personal needs and work with family and friends wherever possible to achieve the best possible outcomes for you.
All new staff, new to care recieve a Care Certificate induction lasting three months, comprising of 15 units, which maps to the Health and Social Care Diploma. The Induction is nationally recognised and devised by Skills for Care and Skills for Health so you can have the up most confidence in your team.
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Home Support Services
1 ASCOT DRIVE