Here's where you can enter in text. Feel free to edit, move, delete or add a different page element.
During 2014, myself and my Senior Management Team undertook a piece of consultation work with a focus group of our staff, service users, volunteers and partners to ensure our mission, vision and values communicated a clear sense of direction for Home Support Services as part of our work with Investors In People, Dignity In Care and the Social Care Commitment.
Since its first establishment in 1994 and from my purchase of the company in 1999, this has been a family operated and orientated business. Home Support Services has always believed in putting the people we serve first. So our mission, vision and values are concerned with behaviours and attitudes to ensure the people we care for are at the very heart of our organisation and everything we do.
Our mission statement is:
“Trusted to provide quality care in the community”
To keep us focussed on our mission, we have reviewed and refreshed our organisation vision statement which is:
“Our team is recognised and respected as being the BEST at what they do”
and we have refreshed Home Support Services values; these are:
Treating all people with ‘RESPECT’ is at the heart of everything we do and it is central to maximising TRUSTED COMMUNITY partnership relationships which are essential when we PROVIDE QUALITY CARE based on core values such as ‘DIGNITY’. These values are backed up by definitions of the required behaviour that underpins them and gives more detail and focus for quality assurance, managing performance and developing our staff:
Recognise and value people’s differences
Ensure we do as we say as we do
Support personal wellbeing and quality of life
Put people first
Enable and support our staff
Continue to work in partnership
Take pride in what we do
Our vision and values will be reviewed periodically with all stakeholders which includes staff and service users to enable us all to remain focussed on individual outcomes, goals, shared aims, objectives and organisational short, medium and long term plans.
Home Support Services